Terms of service

In force since 2026-08-05.

1. Who you are contracting with

vanBerloDevelopments, at Maasboulevard 299, 5237 WT 's-Hertogenbosch, Netherlands. Full details, including registration numbers, are on the legal page. In these terms "we" is that business and "you" is the person using MakeAFont.

2. What the service does

You give us one piece of artwork. We generate a full character set from it and hand back a colour font, vector files and images. What you may do with the result is set out in the licence, which is a separate document and is the one that governs the files. These terms govern the service that produces them.

3. Your account

You need an account because credits have to belong to someone. Keep your login to yourself, and tell us if you think somebody else has it. You must be old enough to enter a contract where you live, and if you are using this for a company you need to be allowed to agree to this on its behalf.

4. Your art stays yours

Uploading something does not give us ownership of it. You keep every right you had in it. We get only the permission we need to run the service: to store your file, process it, generate your font and give both back to you. We do not train models on it and we do not use it to promote anything without asking you first, separately.

You do have to have the right to upload it. If the artwork is somebody else's, you need their permission, and the acceptable use policy covers what happens when that turns out not to be true.

5. Paying

Prices are shown before you buy and payment is handled by our payment provider. Card details go to them and never reach us.

No VAT is charged on these prices.

6. Cancelling, and the 14 days

If you are a consumer in the EU you normally have 14 days to change your mind about something bought online, without giving a reason.

A font you download is an exception, and only if you agree to it. At checkout we ask you to confirm two things: that you want the download to start immediately, and that you understand you lose the 14-day right once it does. Both are a deliberate tick, never pre-ticked. If you do not agree, you keep the 14 days and the download waits.

That applies to buying a font or a pack of credits outright. Subscriptions are different. A subscription is an ongoing service rather than one delivered file, so the 14-day right stays, and you can end a subscription from inside your account without emailing anybody.

We refund unused tokens anyway, for 14 days. Ticking that box removes the statutory right, and we then give you something close to it as our own promise: within 14 days of buying a pack you can ask for it back, and we refund what you paid minus the value of the tokens you have already spent. It is an offer rather than an obligation, it is stated on the payment card as well as here, and you can take it from inside your account.

Beyond that, you can cancel a subscription whenever you like. It runs to the end of the period you have paid for and does not renew.

7. What happens to your fonts if you stop paying

The fonts you have already made stay yours, permanently. The licence you got with them does not expire, is not revoked when a subscription ends, and does not depend on you still being a customer. Anything you have downloaded, you keep, and you may go on using it commercially.

What ends is the service: new generations, and the copies we store for you. Your files stay downloadable from your account for for as long as your account exists; deleted with it, files included. Download what you care about before you cancel, and if you miss the window, ask us.

8. When it goes wrong

This is one person's business, not a utility. There is no uptime guarantee, the service can be down for maintenance, and a provider we depend on can fail in a way we cannot fix quickly.

A generation that fails does not cost you a credit. If a font comes out unusable, tell us and we will regenerate it or refund the credit. That is the remedy we can actually deliver, and we would rather offer it plainly than bury a promise we cannot keep.

We are responsible for what we do wrong, and we do not exclude liability for death, personal injury, fraud, or anything else the law does not let us exclude. Beyond that our liability is limited to what you have paid us in the twelve months before the problem. We are not liable for lost profits or lost work, which is the normal position for a tool at this price.

9. Suspension and termination

We can suspend or close an account that breaks the acceptable use policy, that is being used to attack the service, or where we are legally required to. We tell you why, and unless the law stops us, we tell you before rather than after. If we close your account for something you did not do, we refund the unused part of what you paid.

You can close your account at any time from your account settings or by emailing us.

10. Changes to these terms

We can change these terms, and if a change actually affects you we tell you before it takes effect rather than editing the page and hoping. If you do not accept a change, you can stop using the service and get back the unused part of anything you have paid.

11. Which law applies

Dutch law applies and the Dutch courts can hear a dispute. If you are a consumer, that does not take away the protection of your own country's consumer law or your right to bring a case where you live. You can also use the EU's online dispute resolution platform.

12. Getting in touch

Email sam.vanberlo@vanberlodevelopments.com. Complaints reach the same address as everything else and are answered by a person.

13. Selling the fonts themselves

There is a difference between using a font on things you sell and selling the font file. Using it is always allowed: put it on a mug, a game, a t-shirt, a book cover, a client's logo, and keep the money. That is what every plan is for.

Selling or giving away the font file itself is a separate right, and it comes with Seller. If you are listing font files as products, on Etsy or anywhere else, that is the plan you need. On the other plans the font is yours to use and not yours to redistribute as a file.

The right lasts as long as the plan does. Cancelling stops you listing new font files; it does not reach back into anything you already sold, and it never affects your right to keep using the fonts yourself.